Frequently Asked Questions
What is The Clay Box?
When you sign up for The Clay Box™ you will receive a box with a fun clay project inside for you and a buddy to make. Your box will contain everything you'll need to create your clay sculpture along with a step by step guide to help you. Then each month another box will arrive at your doorstop with a new clay project for you to create.
What's inside The Clay Box?
Each Clay Box is unique and the contents vary month to month. The Clay Box is designed to help you learn all about working with clay and growing your skills as an artist. Every month you will receive a new clay art lesson along with the needed materials, tools and directions to help you to create.
Can I gift a subscription?
Absolutely! The Clay Box subscriptions make wonderful gifts to any Budding Artist.
When will my box ship?
Shipments go out on the 15th of each month for orders placed by the last day of the previous month. You will receive an email with a tracking number when your box is on its way.
When will I be charged each month?
If you subscribe to a month-to-month plan, you will be charged when you place your first order. From the next month onward, you'll automatically be billed unless you cancel ahead of time. When you order a prepaid plan, you will be charged when you place your order. You will not be charged again until your prepaid period finishes. Prepaid subscriptions renew automatically, so be sure to cancel your subscription if you do not want it to renew.
How do I cancel my subscription?
Simply log into your account and cancel. You must cancel before the 11th of the month.
What if there's a problem with my order?
Please email us at: